Mueller Materials Estimator App

Designed and developed a mobile app for Mueller, Inc., a metal building materials manufacturer, to streamline the quoting process for contractors and boost sales efficiency.

Client

IBM Cloud Garage | Mueller Inc.

My role

Product design consultant on a team of three responsible for research, strategy, wireframing, UX/visual design, prototyping, and user testing.

Primary challenges

  • Designing for limited connectivity on job sites

  • Transitioning contractors from paper-based to digital workflows

  • Balancing the needs of contractors and the Mueller sales team

  • Creating an intuitive interface for a wide range of tech-savvy users

Impact

  • Reduced quote request time from days to minutes

  • Increased contractor productivity by eliminating administrative work

  • Enabled sales team to handle larger volume of business, facilitating company growth

  • Improved customer satisfaction through faster project timelines

  • Inspired Mueller to adopt the IBM Garage method across their organization

Key takeaways

  • In-depth field research is crucial for understanding real-world user needs

  • Iterative design and testing lead to more effective solutions

  • Collaboration between design, development, and client teams is essential for success

  • A well-designed app can transform business processes beyond its immediate function

I design AI experiences that amplify human wisdom.



Copyright © 2024 Christy Carroll. All rights reserved.

I design AI experiences that amplify human wisdom.


Copyright © 2024 Christy Carroll. All rights reserved.

I design AI experiences that amplify human wisdom.



Copyright © 2024 Christy Carroll. All rights reserved.