Mueller Materials Estimator App
Designed and developed a mobile app for Mueller, Inc., a metal building materials manufacturer, to streamline the quoting process for contractors and boost sales efficiency.
Client
IBM Cloud Garage | Mueller Inc.
My role
Product design consultant on a team of three responsible for research, strategy, wireframing, UX/visual design, prototyping, and user testing.
Primary challenges
Designing for limited connectivity on job sites
Transitioning contractors from paper-based to digital workflows
Balancing the needs of contractors and the Mueller sales team
Creating an intuitive interface for a wide range of tech-savvy users
Impact
Reduced quote request time from days to minutes
Increased contractor productivity by eliminating administrative work
Enabled sales team to handle larger volume of business, facilitating company growth
Improved customer satisfaction through faster project timelines
Inspired Mueller to adopt the IBM Garage method across their organization
Key takeaways
In-depth field research is crucial for understanding real-world user needs
Iterative design and testing lead to more effective solutions
Collaboration between design, development, and client teams is essential for success
A well-designed app can transform business processes beyond its immediate function